Why you should never trust telstra to get anything fixed

[Luke]

These are my phone lines
I am a Telstra only customer Bigpond for net telstra for phone (not by choice) and this is what i get
http://lukestone.no-ip.net/telstrafail/
It has been like this for about 2 years
This all started when we where having excessive noise on the line causing the internet to drop out so Telstra's fix was to run it along the fence.
Ok so that "worked" for about a year then when it came time to put the bull in that paddock (which the paddock was built for) it decided that the the phone wire was tasty (you can guess what happen here)
Then it took them a week to come out and do that sticky tape fix
not to mention that fence is electric (I don't even want to know what that is doing to my modem)

So now is time to tell pepole how dodgy they are so that pepole can avoid them if at all possible

More will be added as it happens/developed

[kamacarzi]

haha i hate telstra to i dare you to talk to jason about this make sure if you do you got the next 4 hours free for a chat

[Luke]

haha i hate telstra to i dare you to talk to jason about this make sure if you do you got the next 4 hours free for a chat

Been there done that

[kamacarzi]

lol i made that mistake at the last lan all i said was can you email me you exetel prices cause im tring to get mum to switch from telstra then 1 hour later he stopped abusing telstra

but telstra diserve it

[Luke]

lol i made that mistake at the last lan all i said was can you email me you exetel prices cause im tring to get mum to switch from telstra then 1 hour later he stopped abusing telstra

but telstra diserve it

Yeah i don't like teslstra at all

(Also make you sig shorter because if I do it you won't have a sig)

[kamacarzi]

hahaha this is a GOOOD thing about telstra (i know shocking:P) so mum raged at teltra last week for screwing up our bill again so after that two hour convo most of which mum was on hold the problem got resolved. then yesterday i was updating Battlefield Bad company 2  from steam and i noticed my download speed was at 730kb/s im like WTF im on ADSL1 so i went to www.speedtest.net and sure enough its clocking my download speed at 6.65mb/s TELSTRA UPGRADED ME!!!!.... and all i had to do was let mum rage at them

[Masushi]

Kizza i thought you were going to Exetel Come to the dark side we haz cookie's

[Sebastian]

hahaha this is a GOOOD thing about telstra (i know shocking:P) so mum raged at teltra last week for screwing up our bill again so after that two hour convo most of which mum was on hold the problem got resolved. then yesterday i was updating Battlefield Bad company 2  from steam and i noticed my download speed was at 730kb/s im like WTF im on ADSL1 so i went to www.speedtest.net and sure enough its clocking my download speed at 6.65mb/s TELSTRA UPGRADED ME!!!!.... and all i had to do was let mum rage at them

Probaly so you would go over your bandwidth. Does yours get slowed or you get charged when you get over?

[Luke]

well it can be as bad as international roaming on Telstra NextG
Try $63 per MB

All larger bigpond plans are shaped
All smaller bigpond plans (less then 1GB) cost lots i have seen people get $3000 bills

[Crusader]

Does yours get slowed or you get charged when you get over?

It's Telstra, chances are he gets capped - AND charged >_>

[kamacarzi]

i get capped only add T-10days till the exetel switch is active

[Sebastian]

Still. I know that Exetel charges after you go over your download limit. But I mean. Who does?

[Luke]

Exetel's over limit charge is nothing compared to telstra/bigpond
telstra/bigpond = 15c/MB = $150 per GB
Exetel = $3/GB

[Crusader]

Still. I know that Exetel charges after you go over your download limit. But I mean. Who does?

Exetel gives you the choice between them; I'd much rather $3/GB than get capped anyway.

[kamacarzi]

and with exetels 80 130 or unlimited plans its very hard to imposible to go over ($85 a month gives you Unlimited downloads)